Bespoke FAQ

How much should my budget be?

Something that many people don't realise about commissioning a piece of jewellery is that you set your own budget. Once you have an idea of how much you would like to spend I will design a piece that fits within your budget. If you would like an idea of how much certain metals or stones might be, then please have a look at some of the items already available in my online shop.

How do I pay?

For bespoke pieces, once we have decided on an initial design and quote, I will invoice you for a 50% deposit in order to cover material costs. I will then invoice you for the remainder on completion of the piece before your item is dispatched.

How do I find out my ring size?

Your local jeweller can provide you with an accurate size by measuring your finger or another ring of the correct size.

What if I get my size wrong?

Most rings can be resized up to two sizes each way free of charge but its best if you can get it right first time.

Do you offer repairs?

a

How long will my order take to arrive?

Depending on the piece, I aim to have commissions finished within 8 weeks of receiving the initial deposit. Some pieces may be completed in less time, but it is best to plan ahead if you are ordering something with a specific date in mind.

What type of metals do you work in?

I currently offer bespoke pieces in Yellow, White and Rose Gold.

Can you incorporate my metal into a new piece?

Yes depending on the metal.

Can you incorporate my own stones into a new piece?

Yes of course I would

How will my order be packaged?

a

How should I care for my jewellery?

a

How do I commission an engagement ring?
If you're interested in more information about how the commissioning process works why not have a quick read of my blog post: How to Commission an Engagement Ring

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If you've seen something you like and it's currently unavailable online you can contact me directly at: 

info@emmawylie.co.uk